Why have you asked me to verify my identity?

We will sometimes ask our users to verify their identity and/or address. We do this to ensure that Pets4Homes remains a safe environment to re-home pets.

Examples of situations where we may ask for proof of identity:

  • When an account has the same details as another that is already registered on our system.
    For monitoring and welfare purposes duplicate and multiple accounts are not permitted.
  • If there is any doubt that the seller is the legal owner of the pet being advertised

The name and address details on the documents provided must match the account details and should also be the legal registered owner of the pet.

We would like to reassure you that any documents provided will not be disclosed to any third party.

If you need further assistance

If this help article did not answer your question, you are of course more than welcome to reach out to us by clicking the button below

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