As a buyer, you pay a handling fee to use the deposit functionality, which is set to 9% of the deposited amount, but at minimum £8. All our fees are inclusive of VAT.
The seller can set the deposit percentage to 15%, 20% or 25% of the pet price.
Please see the example below to better understand how the deposit fee is calculated.
| Pet Price | £1000 |
| Deposit Amount | 20% (£200) |
| Service Fee | 1.8% (9% of deposit) (£18) |
| For a £1000 pet, you would pay £18 as a service fee for using the deposit feature | |
Other resources:
If you need further assistance
If this help article did not answer your question, you are of course more than welcome to reach out to us by clicking the button below.