Welcome
Login

Why is the deposit service mandatory for puppies?

The phenomenon of accepting deposits for puppies has become a vital tool for sellers in making sure that enquiries are genuine. At the same time, deposits have become a source of fraud where some are taking advantage of buyers eagerness to secure a puppy. 

As of January 2021, it is a requirement that deposits are made using the Pets4Homes safe deposit feature when selling puppies. By making the Pets4Homes safe deposit feature mandatory, we are safeguarding that buyers can place deposits with the peace of mind that the seller has gone through an identity check and that the deposit is safe until a viewing in person or digitally has taken place. This service is free of charge for you as a seller and makes managing deposits convenient and secure.  


What if I do not want to accept deposits at all?

Even if you have no plans to accept deposits at all, we still require you to enable this functionality when you place your advert. The reason is that we require sellers to complete the process of verifying their identity and become KYC (know-your-client) verified. The benefit for you is that you become a trusted seller in the eyes of the prospective new owner.


Other resources: 

If you need further assistance

If this help article did not answer your question, you are of course more than welcome to reach out to us by clicking the button below.

Contact Us

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.