Our partners offer perks to help families and breeders give their pets the best start. Some are linked to paying through Pets4Homes and some are open to everyone, so each section explains who it's for.
TABLE OF CONTENTS
Partner benefits for buyers
5 weeks of free cat or dog insurance with Agria
When you get your pet with Pet Payments, you'll get 5 weeks of free insurance from Agria*. There's no need to enter any payment details, and no obligation to continue after the free period. We don't share any payment details with Agria. It's simply our way of making sure your new pet is covered.
Why Agria?
- 5 weeks of free cover for illness and injury, with vet fees covered up to £5,000
- Up to £5,000 towards vet bills so your pet can get the care they need
- Agria pays 98% of claims** and can pay your vet directly, so you can focus on your pet
- Free vet video calls, 24/7, so help is always on hand if you're worried
**Based on all Agria Pet Insurance and Royal Kennel Club Pet Insurance claims received between January 2025 and December 2025.
How to activate your free insurance
There are three ways to activate your insurance:
- After paying your deposit. You'll see the option to activate Agria straight away. The form is optional, so you can complete it now or skip it. If you complete it early, you can activate your insurance with one click once collection is confirmed.
- After confirming collection. Fill out the form that appears just after you confirm collection. If you skip it, you'll find a link in your email 10 minutes after collection.
- From your email. Find the email called "Your 5 weeks free pet insurance", click the "Get 5 weeks free" button and fill out the form.
Once you've filled out the form, you're registered for your 5 weeks of free cover.
Agria FAQ
I saw the sign-up screen after picking up my pet, but now I can't find it
Have a look in your inbox. You should have received an email 10 minutes after collection with a link to the offer page. Can't find it? Contact our support team at support@pets4homes.co.uk and we'll send it to you.
How long is the offer valid for?
You can activate your free Agria insurance at any point during the 5-week free coverage period after collection.
I have questions about Agria's policy. Can you help?
For questions about Agria's insurance products, please contact Agria directly:
- New policies: 03330 30 10 00
- Cancellations or renewals: 03330 30 83 11
- Existing policies: 03330 30 83 75
- Claims: 03330 30 83 76
*Terms, conditions and excesses apply. For a summary of what is covered, read the Insurance Product Information Document for the 5 weeks free pet insurance from Agria. For further information, please refer to the Policy Terms and Conditions booklet. These important documents will also be sent to you by post or email. The new owner will be the policyholder of this free insurance and understands that, in the event of a claim, an excess is payable.
Pet Media Ltd trading as Pets4Homes is an Appointed Representative of Agria Pet Insurance Ltd, who administer the insurance. Agria Pet Insurance is authorised and regulated by the Financial Conduct Authority, Financial Services Register Number 496160. Agria Pet Insurance Ltd is registered and incorporated in England and Wales with registered number 04258783. Registered office: First Floor, Blue Leanie, Walton Street, Aylesbury, Buckinghamshire, HP21 7QW. Agria insurance policies are underwritten by Agria Försäkring, which is authorised and regulated by the Prudential Regulatory Authority and Financial Conduct Authority.
35% off Wisdom Panel DNA tests
Backed by 20+ years of research, Wisdom Panel is the leading pet DNA test service, giving pet owners vital insights into health, relatives, breed and more. When you use Pet Payments, we're offering you an exclusive 35% discount on Wisdom Panel DNA tests*. Learn about your pet's breed, health, behaviour and relatives to help you make personalised care decisions, today and for years to come.
Why choose Wisdom Panel?
- The most accurate breed detection system
- 260+ health tests related to drug sensitivities, vision, weight and more
- Recommended by veterinarians
- Trusted by over 4.5 million pet parents
- Find their relatives and discover their family tree
How to redeem your discount
- Look out for your unique discount code from Pets4Homes in your email.
- Visit wisdompanel.com and choose your kit.
- Enter your discount code at checkout.
*Applies to Wisdom Panel™ Essential, Wisdom Panel™ Premium and Wisdom Panel™ Complete for Cats. Valid until one month after pet pickup. Can be used for multiple of these products in your cart.
50% off your first Royal Canin food order
Royal Canin is our nutrition partner. When you find your puppy or kitten on Pets4Homes, you can get 50% off your first Royal Canin food order on RoyalCanin.com, with a food recommendation tailored to your pet. You can claim this offer however you paid for your pet.
How to claim your discount
- Log in to Pets4Homes. If you paid for your pet through Pets4Homes, open your pet's profile in My Pets, where your recommendation is ready.
- If you paid another way, open the Royal Canin Product Finder and answer a few quick questions about your pet.
- Add the food to your basket. You'll go to RoyalCanin.com with the discount applied, and you pay Royal Canin directly.
The offer is for dogs and cats, and it's optional. It doesn't affect your purchase, your payment or your health guarantee. Royal Canin's terms are shown under the offer button.
Contact Royal Canin
Royal Canin handles its own orders, so they're best placed to help with anything you've bought from them.
- Orders, deliveries and refunds: buydirect.gbr@royalcanin.com or 0330 678 1520 (option 2, then option 3), Monday to Thursday 9am to 3pm and Friday 9am to 1pm
- Choosing the right food: enquire.gbr@royalcanin.com or 0330 678 1540, Monday and Tuesday 9am to 4pm, Wednesday 9am to 1:30pm, Thursday and Friday 9am to 4pm
We can't see Royal Canin orders on our side, but we're happy to help with anything on Pets4Homes.
Partner benefits for sellers
35% off genetic testing from MyDogDNA and MyCatDNA
We've partnered with MyDogDNA and MyCatDNA to offer you 35% off the most cost-efficient and comprehensive DNA tests for breeders. Backed by 20 years of research, these tests give you vital insights into health, traits and genetic diversity.
How it works
- You'll receive a unique discount code by email within three hours of a Pet Payment confirmation.
- Visit mydogdna.com to choose your kit.
- Enter your code at checkout.
You're eligible for a new code every 90 days while transacting through Pets4Homes.
Details
- For dogs: applies to MyDogDNA™ and MyDogDNA™ + DNA Profile with Parentage Service.
- For cats: applies to MyCatDNA™ and MyCatDNA™ + DNA Profile with Parentage Service.
Codes are valid until one month after pet pickup and can be used for multiple of these products in your cart.
Join the Royal Canin Pro Club
Breeders can apply to join the Royal Canin Pro Club for free. Royal Canin reviews every application and contacts you directly.
What members can get
According to Royal Canin, members can get:
- 25% off their first order
- Free puppy and kitten packs for new families
- Exclusive prices, offers and a breeder-only range
- The Pro Club loyalty scheme
- A dedicated Area Business Manager
- Tailored education
Who can join
The Pro Club is open to dog and cat breeders in the UK or Ireland. You'll need at least one active breeding female, meaning she's had a litter in the last 60 days, is being mated now, or is planned for mating in the next 12 months. Stud owners need at least two intact males registered with a recognised UK or Irish governing body.
All members agree to follow Royal Canin's Responsible Breeder Charter, which you'll find in the Pro Club terms.
How to apply
Log in and open the Pro Club sign-up page, or select Join Royal Canin Pro Club on My Profile, My Adverts, your transactions page or the Perks page. Fill in your details and tick the boxes to confirm you're eligible and accept the Pro Club terms. Joining is optional and doesn't affect your account, adverts or fees.
Contact Royal Canin
For questions about your application or membership, contact Royal Canin directly:
- Email: breeder.uk@royalcanin.com for non-urgent questions
- Phone: 0330 678 1522 for urgent questions, Monday to Thursday 9am to 3pm and Friday 9am to 1pm
- Online: the Pro Club enquiry form